FAQ – Ingram Micro Cloud Summit

April 30 – May 2, 2018

Boca Raton Resort & Club
Boca Raton, Florida

register

Frequently Asked Questions

What is Ingram Micro Cloud Summit 2018?
Cloud Summit 2018 is where technology professionals come together to learn what’s new, what’s trending and what’s on the horizon in the world of cloud computing. This highly focused three-day event is designed to help you connect with cloud service providers to see what’s on the cutting edge of technology. Packed with unlimited networking opportunities, you’ll learn how to leverage partner solutions, collaborate in ways you’ve never imagined, and use the cloud to evolve and achieve new levels of success. Overall, it’s an exceptional opportunity to push your business to the next level.

Where is Cloud Summit 2018?
Boca Raton Resort & Club in Boca Raton, Florida. You can learn more about the event location here.

What are the conference dates?
April 30 – May 2, 2018

What is included in the conference fee?
The conference fee includes hotel for all three core conference dates (April 30 – May 2, 2018), as well as all sessions, meals and networking events.

How do I register for sessions?
You will not preregister for any sessions, but will have the ability to add sessions to your agenda via the event app to manage your schedule. Seating is not reserved. All sessions will be on a first come, first served basis.

Ingram Micro Cloud-Sponsored Rooms
Companies are encouraged to bring as many representatives as they would like. Each paid registration fee includes one complimentary Ingram Micro Cloud-sponsored hotel room. The registration fee includes hotel for all three core conference dates (April 30 – May 2, 2018), as well as all sessions, meals and networking events at the Boca Raton Resort & Club.

NOTE: Every effort will be made to accommodate all attendees at the Boca Raton Resort & Club. However, because of limited room availability, it may become necessary to provide alternate arrangements at a comparable hotel in the area.

What are the registration guidelines?
All registrations are subject to approval. Ingram Micro Cloud reserves the right to cancel any registration for any reason; any cancellation made by Ingram Micro Cloud will include a fee refund. No refunds will be made for travel, room or any other direct or indirect expenses.

What is the registration deadline?
Register by Wednesday, January 7, 2018, to take advantage of the $599 early bird conference fee. The conference fee increases to $699 after January 7, 2018, and $899 after March 26, 2018. The last possible day to register is April 11, 2018.

What is the registration cancellation and no-show policy?
Cancellations received by midnight on Wednesday, April 11, 2018, will be fully refunded. Cancellations received on or after Thursday, April 12, 2018 – or no-shows – will incur a $399 registration cancellation fee. Registrants with hotel accommodations who cancel after Wednesday, April 11, 2018, may be subject to both registration and hotel cancellation fees. Hotel cancellation fees are equal to one night of charges for room and tax. Any applicable hotel cancellation charges will be billed by the hotel directly to the credit card you provide during the registration process.

NOTE: All cancellation requests must be submitted in writing via email to: CloudSummit@bcdme.com.

Will there be a mobile app?
Yes. The mobile app will be released a week or two before the event begins. You will receive an email when it’s available to download.

Is there a dress code?
We recommend business casual during the general session and breakouts. Casual attire is appropriate for the evening events.

What if I have dietary restrictions or allergies?
You will have an opportunity to indicate any special dietary restrictions or allergies during the registration process. When you’re at the event, please inform your server of your specific dietary restriction and they can accommodate it.

When should I plan to arrive and depart?
We recommend attendees arrive on Monday, April 30, 2018. The main departure date is Thursday, May 3, 2018. If you are attending meetings outside of the regular conference dates, please adjust your travel accordingly.

When will I receive my registration confirmation email?
After you submit your registration request, you will receive an immediate, automatic email confirming your submission.

NOTE: You will not receive an individual hotel confirmation number. Your registration confirmation will serve as your hotel confirmation.

What if I can’t locate my registration confirmation email?
Please contact Cloud Summit registration to have your confirmation email resent.

What is the cost to attend?
Register by Wednesday, January 7, 2018, to receive the early bird registration price of $599. The conference fee increases to $699 after January 7, 2018, and $899 after March 26, 2018.

What is the room rate for Cloud Summit 2018?
The room rate is $324.31, which is composed of the $287.00 room rate (inclusive of resort and porterage fees) and 13% tax per room, per night.

Does Ingram Micro Cloud cover the cost of my hotel room?
Companies are encouraged to bring as many representatives as they would like. Each paid registration fee includes one complimentary Ingram Micro Cloud-sponsored hotel room. The registration fee includes hotel for all three core conference dates (April 30 – May 2, 2018), as well as all sessions, meals and networking events at the Boca Raton Resort & Club.

How do I book my room?
Room reservations should be made via your online registration for Cloud Summit 2018. Please do not contact the hotel directly.

Can I extend my stay or request an additional/single room?
These requests can be made during the online registration process. You’ll be responsible for the total per-night cost of $324.31, which is composed of the $287.00 room rate (inclusive of resort and porterage fees) and 13% tax per room per night. Requests are honored based on hotel availability. Once the hotel confirms your additional nights or room, you’ll receive an updated registration confirmation via email from CloudSummit@bcdme.com.

NOTE: Special requests are based on hotel availability and cannot be guaranteed. To guarantee your hotel request, you’ll be required to enter valid credit card information during your online registration process. The card will not be charged until checkout.

What is the hotel cancellation policy?

To avoid paying room and tax charges for one night, cancellations must be communicated to Cloud Summit Registration by Wednesday, April 11, 2018, by emailing CloudSummit@bcdme.com.

When is the room reservation block cutoff date?
The Cloud Summit 2018 room cutoff date is April 11, 2018. Ingram Micro Cloud cannot guarantee any rooms past this date. All rooms within the room block are on a first come, first served basis and are subject to availability.

What are the driving directions to the Boca Raton Resort & Club?
Check out an interactive map of the area here.

What time is check-in and checkout?
The normal check-in time is 4:00 PM. If you arrive before 4:00 PM, you are welcome to check with the front desk. If they have rooms prepared, they may be able to check you in early. If not, you are welcome to leave your luggage at the bell desk and enjoy the restaurants and shops until your room is ready.

The checkout time is 11:00 AM. You can speak with the front desk regarding a late checkout. Availability is based upon occupancy. If a late checkout cannot be arranged, you are welcome to leave your luggage at the bell desk and enjoy the restaurants and shopping areas until your departure time.

Is there a map of the resort available?
You can explore the Boca Raton Resort & Club using the property map here.

What amenities are available?
Explore the numerous amenities of the Boca Resort & Golf Club here.

What does the resort fee (typically $30 per room, per night) include?

  • Wired and wireless high-speed internet access in guest rooms and public spaces
  • Mizner’s Quest Discovery Tour
  • Access to two, full-service fitness centers
  • Unlimited use of driving range and golf club storage
  • Local, 800 and domestic long distance phone calls

What is the weather like in Boca Raton in late April/early May?
On average, Boca Raton has a daily temperature between 82°F and 84°F (28 to 29°C). The minimum temperature usually falls between 68°F and 70°F (20 to 21°C).

Does Ingram Micro Cloud cover the cost of my travel?
Attendees are responsible for arranging their own air and ground transportation to Cloud Summit 2018. If you are traveling from outside of the U.S. and require a visa, please contact your local government agency to ensure you have the necessary documents.

Is there a fee to park?
Valet parking fee: $20 daily fee, inclusive of tax, and $35 nightly fee, exclusive of tax. Attendees are responsible for parking fees. Parking will not be validated. Overnight parking fees include in/out privileges.

What time is check-in and checkout?
The normal check-in time is 4:00 PM. If you arrive before 4:00 PM, you are welcome to check with the front desk. If they have rooms prepared, they may be able to check you in early. If not, you are welcome to leave your luggage at the bell desk and enjoy the restaurants and shops until your room is ready. The checkout time is 11:00 AM. You can speak with the front desk regarding a late checkout. Availability is based upon occupancy. If a late checkout cannot be arranged, you are welcome to leave your luggage at the bell desk and enjoy the restaurants and shopping areas until your departure time.

More Questions?

If you have additional questions, contact us below.

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